Frequently Asked Questions
Everything you need to know about your Banyan Botanicals experience.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental United States. We also offer expedited shipping options at checkout for faster delivery.
What is your return policy?
We offer a 90-day satisfaction guarantee. If you are not completely satisfied with your purchase, you may return the item for a full refund or exchange within 90 days of the purchase date.
Are your products organic and sustainably sourced?
Yes, we prioritize USDA certified organic ingredients and sustainable wild-harvesting practices to ensure the highest quality for our customers and the planet.
Do you ship internationally?
Currently, we ship to the United States and Canada. We are working on expanding our international shipping options in the near future.
How can I track my package?
Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your delivery progress.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal and Apple Pay.